Case administrators
Authorized admins can oversee unsupervised scheduling work, help correct records, and review case history.
Access
Visit Bridge uses authenticated accounts, assigned roles, and parent-track access so coordinators, parents, and support users work from the right context.
Authorized admins can oversee unsupervised scheduling work, help correct records, and review case history.
Parents review their own visit options, accept, decline, request a different time, and upload requested information.
Attorney details can be retained so confirmed schedules or unresolved scheduling summaries can be shared when needed.
Workspace boundaries
Users are not dropped into a generic dashboard. Their role, organization, and parent-track context determine the destination, keeping coordinator work, parent responses, case oversight, and platform support separate.
Authenticated account
Case or organization membership
Role-aware route decision
Focused workspace